IG Society, Inc. (“IgNS,” “we,” “us,” or “our”) is a professional organization dedicated to healthcare professionals in education, management, practice, and research in the field of immunoglobulin (Ig) therapy. 

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you interact with us online and offline, including when you visit our website at http://www.ig-ns.org/ (the “Site”), become a member, register for conferences or other events, subscribe to communications, participate in surveys or research activities, or otherwise engage with IgNS (collectively, the “Services”). 

1. Who We Are and How to Contact Us 

If you have questions or would like to exercise privacy rights described in this Privacy Policy, contact us: 

• Email:  info@ig-ns.org 

• Mail:  IG Society, Inc., 4500 Park Granada Suite 202, Calabasas, CA 91302 

  Attn: Privacy Coordinator 

2. Definitions 

• “Personal Information” (or “Personal Data”) means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual or household. 

• “Sensitive Personal Information” means certain categories of information considered sensitive under applicable law (for example: health-related information you provide; precise geolocation; government-issued identifiers; or similar categories, depending on where you live). 

• “De-identified” or “Aggregated” means information that cannot reasonably be used to infer information about, or otherwise be linked to, a particular individual, and for which we maintain safeguards designed to prevent re-identification. 

3. Personal Information We Collect 

We collect information in the following ways, depending on how you interact with IgNS: 

A. Information you provide to us 

You may provide the following categories of Personal Information: 

• Identity and contact information (such as name, email address, postal address, and telephone number). 

• Account, membership, and profile information (such as username, membership status, and professional profile details). 

• Professional information (such as employer/organization, job title, specialty, credentials, and similar professional details). 

• Event and education information (such as registrations, attendance, and participation in conferences, webinars, or other programs). 

• Transaction information (such as membership dues, registration fees, and other purchases). 

• Communications and support information (such as messages you send us, feedback, and customer support requests). 

• Survey, research, and advisory participation information (such as responses and participation records). 

• Accessibility, accommodation, or dietary information you provide in connection with events (which may be considered Sensitive Personal Information in some jurisdictions). 

B. Information we collect automatically when you use the Site 

When you visit the Site, we (and our service providers) may automatically collect: 

• Device and network information (such as IP address, browser type, operating system, language, and approximate location). 

• Usage information (such as pages viewed, links clicked, time spent, and referring pages). 

• Cookies and similar technologies (as described in Section 7). 

C. Information we receive from third parties 

We may receive information from: 

• Vendors that help us provide the Services (for example, event registration platforms, learning management systems, email delivery tools, and payment processors). 

• Partners or sponsors in connection with sponsored programs, webinars, surveys, or events, where you are informed at the time of collection and/or provide consent where required by law. 

• Public sources (for example, publicly available professional directory information) to help maintain accurate professional records. 

4. How We Use Personal Information 

We use Personal Information for the following purposes: 

• Provide and administer the Services (including managing memberships, accounts, and access to programs). 

• Process registrations and transactions and provide confirmations and receipts. 

• Communicate with you, including responding to inquiries and sending administrative and transactional messages. 

• Send newsletters and informational communications you request or opt into, and manage your communication preferences. 

• Manage events and programs, including logistics and accommodations you request. 

• Conduct surveys, research activities, and program evaluations, including generating aggregated or de-identified insights. 

• Operate, maintain, secure, and improve our Site and Services, including analytics, debugging, and quality assurance. 

• Protect against fraud, misuse, and security incidents and enforce our terms and policies. 

• Comply with legal obligations and respond to lawful requests. 

5. Legal Bases for Processing (where applicable) 

If you are located in a jurisdiction that requires a lawful basis for processing (for example, the EEA or United Kingdom), we process Personal Information only when we have a valid legal basis, which may include: 

• Performance of a contract (for example, membership administration, event registration, and fulfilling purchases). 

• Legitimate interests (for example, improving our Services, communicating with professionals about IgNS activities, and preventing fraud), where not overridden by your rights. 

• Consent (for example, certain optional communications and certain cookies/trackers, where required). 

• Compliance with legal obligations (for example, tax, accounting, and recordkeeping). 

• Vital interests (rare circumstances involving safety or emergencies). 

Where we rely on consent, you may withdraw consent at any time, subject to legal or contractual restrictions. 

6. How We Disclose Personal Information 

We do not sell Personal Information for money. We may disclose Personal Information in the following circumstances: 

A. Service providers 

We share Personal Information with vendors who perform services for us, such as website hosting, IT support, security, email distribution, event management, learning platforms, payment processing, analytics, and professional advisors. Service providers are authorized to access Personal Information only as needed to perform services for IgNS and are required to protect it and use it only for permitted purposes. 

B. Affiliates and partners 

We may share information with affiliated entities or strategic partners where necessary to provide the Services or operate IgNS programs, subject to appropriate protections. 

C. Sponsors and sponsored activities 

Some IgNS programs (for example, sponsored webinars, surveys, advisory activities, or sponsored events) may involve corporate sponsors or partners. 

• Aggregated or de-identified sharing: We may share aggregated or de-identified insights and reporting with sponsors or partners. 

• Identifiable sharing: If a program involves sharing your identifiable information with a sponsor or partner, we will provide notice at or before the time of collection and obtain consent where required by law. 

D. Legal, safety, and rights-protection 

We may disclose information as necessary to comply with applicable law, respond to lawful process or government requests, protect the rights, privacy, safety, or property of IgNS, our members, Site visitors, or others, prevent fraud or security issues, and enforce our agreements and policies. 

E. Business transfers 

If IgNS is involved in a reorganization, merger, acquisition, financing, dissolution, or sale/transfer of assets, Personal Information may be transferred as part of that transaction, subject to appropriate confidentiality protections. 

7. Cookies and Similar Technologies 

We use cookies and similar technologies (such as pixels and web beacons) to operate the Site, remember preferences, understand how the Site is used, and improve performance. 

A. Types of technologies we may use 

• Strictly necessary technologies required for core Site functionality and security. 

• Functional technologies that help remember preferences. 

• Analytics/performance technologies that help us understand traffic and usage patterns. 

• Advertising/targeting technologies (if used) to measure or support promotional campaigns. 

B. Your choices 

You can manage cookies through your browser settings. Where available and where required by applicable law, we provide additional choices through cookie preference tools on the Site. If you disable certain cookies, some Site features may not function properly. 

Where required by law, we will request your consent before placing non-essential cookies. Where applicable, we will also honor recognized opt-out preference signals (such as Global Privacy Control) for certain processing. 

8. Your Choices 

A. Communications preferences 

You may opt out of promotional emails by using the unsubscribe link in our messages or by contacting us at info@ig-ns.org. Administrative and transactional communications (for example, confirmations, receipts, policy updates, and security notices) may continue even if you opt out of marketing communications. 

B. Updating your information 

You may request to review, correct, or update your Personal Information by contacting us at info@ig-ns.org. 

C. Surveys and research participation 

Participation in surveys, research activities, or advisory programs is voluntary. Where a program involves sponsor access to identifiable information, we will provide notice and choices at the time. 

D. Cookies 

You may control cookies as described in Section 7. 

9. Privacy Rights and Requests 

Depending on where you live, you may have rights regarding your Personal Information. These may include the right to: 

• Access your Personal Information. 

• Correct inaccurate Personal Information. 

• Delete your Personal Information, subject to legal exceptions. 

• Obtain a copy of certain Personal Information (data portability), where applicable. 

• Opt out of certain processing (such as targeted advertising, sale/sharing as defined by applicable law, or certain profiling), where applicable. 

• Limit certain uses/disclosures of Sensitive Personal Information, where applicable. 

• Appeal a denial of your request, where required by law. 

To submit a request, email info@ig-ns.org with “Privacy Request” in the subject line or write to the address listed in Section 1. To protect your privacy, we may need to verify your identity before fulfilling certain requests. We will respond within the timeframe required by applicable law. 

10. International Transfers 

IgNS is based in the United States. If you access the Site or Services from outside the United States, your information may be transferred to, stored, and processed in the United States and other locations where IgNS or our service providers operate. Where required by law, we use appropriate safeguards for cross-border transfers. 

11. Data Retention 

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, maintain membership and program records, comply with legal, tax, accounting, and reporting requirements, resolve disputes, enforce agreements, and maintain security. Retention periods vary based on the type of information and the purposes for which it is processed. 

12. Security 

We maintain reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us using the information in Section 1. 

13. Links to Other Websites and Third-Party Services 

The Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit. 

14. Children’s Privacy 

The Site and Services are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information to us, please contact us so we can take appropriate steps. 

15. Updates to This Privacy Policy 

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when this Privacy Policy was most recently revised. Changes become effective when we post the updated Privacy Policy. 

16. Questions 

Questions regarding this Privacy Policy should be directed to info@ig-ns.org or mailed to the address listed in Section 1.